Scan issue
Error codes, app versions, and the stage where the scan stopped are analyzed via secure diagnostic logs.
Create a trackable support request via the account panel regarding scanning, membership, payment, or data issues.
Do not include your password, verification code, or Instagram cookie in any support request.
Error codes, app versions, and the stage where the scan stopped are analyzed via secure diagnostic logs.
Failed payments, plan activations, renewals, and cancellation requests are linked to the account.
Get help exporting snapshots or deleting them from your device.